Shop with confidence with our
secure PayPal® server.
NO
PayPal ACCOUNT REQUIRED.
We
currently accept MasterCard, Visa and Discover Card online. You may also pay
with a Personal check or Money order by mail denominated in
U.S. currency.
Order
and Pay entirely online using PayPal SECURE SERVER Shop
throughout our store and place the items you wish to purchase into your shopping
cart. Remember, you may change the quantity of any item in your shopping cart,
as well as remove it completely at any time.
When you
have completed all of your shopping simply click "Proceed to Checkout" and
look for the section belowand click
"Continue":
Don't have a PayPal account? Use your credit card or bank account (where available).
Continue
NOTE: Clicking the "continue" link will allow you to pay by
credit card, e-check or instant transfer WITHOUT HAVING TO SIGN UP FOR A PAYPAL
ACCOUNT. Keeping your personal information private, safe and
secure.
Privacy...
We at Franscents.com respects your privacy.Accordingly, we have established
this Policy to better help you, our users and members, to maintain your privacy.
This is an description of the way
in which we use the information you provide as well as how you can let us know
if you wish to limit the use of your information. Our Privacy Policy is part of
our website located at www.Franscents.com, and governs your use of the website.
The Website is owned by Franscents.com.
All persons using or registering with our website must be 18 years of
age or older.
Why...
We have always provided our customers
and users with the highest caliber of goods, coupled with
excellent customer service. We have
provided access to information about our products and we have strived to created
a safe and pleasurable internet experience. We need to retain your personal
information to allow us and/or certain suppliers to communicate with you. This
information is used to process your orders and provide a more personalized
shopping experience. We also use the information to let you
take advantage of promotions and
discounts.
What...
Information that you give us when
placing an order, emailing us, joining in a contest, membership and/or promotion
or other means including: your name, address, telephone number, email address,
birth date, birthdays, etc., products purchased, all appropriate promotion codes
and information. If a gift is sent, the gift and message persons' name, address,
telephone number, email address, and any other information you provide to us may
also be collected.
Billing information (credit card number,
expiration date, etc.) is not retained beyond the order processing
period.
Opt-out...
If you prefer not to have us provide
personal information about you to third parties (other than our Affiliates,
suppliers or agents acting on our behalf in compliance with this Privacy
Policy), please let us know. Write us:Franscents
You may return any unopened merchandise (except
Makeup, Skin Care or Hair Care items) in its original condition, including
original packaging and packing slip within 14 days of receipt and you will
receive a full refund less shipping and any gift wrapping charges.
We charge a 30% restocking fee for any merchandise
not returned in its original condition and packaging.
Any shipping costs that you incur to return the
product to us will not be refunded.
Shipping cost is
non-refundable for undelivered, unclaimed or returned packages unless we made
the error.
Due to health
considerations, we do not offer refunds or exchanges on Make-up, Skin Care or
Hair Care items so please make your selections
carefully.
The following
information is required to process your return. (If this information is not
included, we will be unable to process your return.
·RMA number
·Full name and
address
·Phone number
·E-mail address
·Packing slip
·Original Order
Confirmation Number
·Your reason for
returning the merchandise
Please contact us at (386) 663-5199 for
your RMA number and the appropriate merchandise return
address.
All returns must be shipped using a traceable courier.
(UPS, FedEx, USPS Delivery Confirmation)
Any package that has not been received and tracking
information cannot be provided, will be the sole responsibility of the shipper.
**Please allow up to 21 business days to process your
return or exchange.
Shipping,,
etc.
Sales
Tax.
Sales
tax of 6.5% is charged on all orders shipping to
Florida.
Shipping.
We only ship orders within the United
Sates.
All orders
will be sent via UPS, FedEx or
the most economical service available.
Expect your package within 10-14 business days depending upon
your geographic location.
Shipping is
a flat rate charge of $3.95 regardless of the quantity and weight of your
order.
